Refund policy

At Goldentag, we take pride in the quality of our products and want you to be fully satisfied with your purchase.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

Email: info@goldentag.com

To process your request, please include:

• Your order number
• Photos of the product and packaging
• A brief description of the issue

Due to the nature of food products, we do not accept returns of opened or used items unless the product is defective or damaged upon arrival.

Refunds are issued to the original payment method after the request has been reviewed and approved.

Shipping costs are non-refundable unless the return is due to our error.

We reserve the right to refuse refund requests that do not meet the conditions outlined above.